Apple’s response to Grip of Death: you’re holding your iPhone wrong

iPhone 4 grip of death

grip of death

My initial enthousiasm for the iPhone 4 has faded within a week. Yes, once again has lived up to it’s of delivering bad crappy 1.0 products.

No kidding: as long as I have been following Apple (basically since 2002) they have been delivering their new products  with some sort of problem. So it’s no surprise that the beautiful iPhone 4 has problems as well.

For starters the special glass casing (advertised as “…20 times stiffer and 30 times harder than plastic, the glass is ultradurable…”) seems to not nearly as resistant as wants us to believe. If you look on YouTube you will find many videos of users that scratched up their brand new iPhone within a day. And, more problematic: the glass breaks easy as well: a 1 foot drop (33 centimeters) is enough to do the trick.

Folks: that’s just not acceptable. I have dropped all the phones I have owned so far at least once from 3 feet (standing up) on various surfaces (carpet, wooden floor, tiled floor) and none of them ever expired on me from that.

Epic fail

Then there is the “” problem: people report yellow spots or stains on/in the screen. It seems to be some or epoxy that has not dried up sufficiently. Apple’s response: “it just needs to dry”.

But the clincher is “the Grip of Death”. iPhone 4 owners started to notice how they lost reception when you hold it by the antenna band. It has been well documented by now and even confirmed by Apple. But what is even more annoying, is their response to the problem.

Steve Jobs himself replied back to a user’s email about the problems, by saying that he should ‘avoid holding the phone in that way’. So what is Apple’s official fix to the problem?

”If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.”

Are you kidding me? Apple is trying to tell us how we should hold a phone? Excuse me but that is a 100% FAIL for *any* phone. I damn well decide myself how I should hold my phone! I have never *ever* had any manufacturer tell me “how to hold my phone”. It’s unheard of. Shame on you Apple!

I bet you anything that the 1.1 version of the iPhone will have a solution for this problem, but too me that’s way too late. Apple should find a fix and do a product recall. Making calls is a primary function of – well –  a phone! Come on!

I tell you: the chances of me buying an iPhone 4.0 just dropped by 60%. I think that instead I might buy a GT-I9000 or Evo 4.

Anyway: are you annoyed with your spanking new iPhone 4 because you suffer from the “grip of death” as well? Here’s a solution for you: just blend you’re iPhone 4 and get it over with!

Update (27-06-2010, 11:50am): Engadget has a funny photo up illustrating the problems :-)

You can't touch this iPhone 4!

You can't touch this iPhone 4!

Popularity: 4% [?]

Related posts:

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  2. Jobs addresses ‘Antennagate’: “Smartphones have issues”
  3. iPhone 4 or Android?
  4. In a Galaxy far, far away…
  5. Damn, I’m converted

About Henk van de Goor